Push Notification Service

Incident Report for Taplytics

Resolved

The push service degradation has been resolved. The main result has been a delay of push delivery for a short period of time on a select number of affected accounts.

We are conducting a further internal investigation of this issue and will be making appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted May 31, 2018 - 09:23 PDT

Monitoring

Engineers have resolved the root cause of the degraded push service. We are currently monitoring the situation and will post updates if there are any changes. You may continue to experience some temporary delays with push delivery as the services return to normal status.
Posted May 31, 2018 - 07:00 PDT

Identified

We are experiencing degraded service with push notification systems and are investigating further. While service is degraded you may experience temporary delays in push delivery.

Experiments and analytics services are not affected and continue to work as expected.
Posted May 31, 2018 - 06:50 PDT
This incident affected: Push Notifications.